Case Study

Strikz 11Booking System

A comprehensive solution for managing multiple facilities, enabling users to seamlessly book courts and optimize scheduling.

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Strikz 11 - Booking System

A comprehensive solution for managing multiple facilities, enabling users to seamlessly book courts and optimize scheduling.

Overview

Our client needed a robust booking system to manage multiple sports facilities and courts. The existing manual process was time-consuming, error-prone, and provided limited visibility into facility utilization. We developed a comprehensive booking solution that streamlined the entire process, from reservation to payment, while providing powerful analytics and reporting capabilities.

Technologies Used

Next.jsReactTypeScriptAzure FunctionsAzure SQL DatabaseAzure Blob StorageRESTful APIsStripe Payment IntegrationSendGrid Email Service
Streamline Booking management with real-time tracking and analytics.

The Challenge

The client was managing multiple sports facilities with different courts and time slots using a combination of spreadsheets, phone calls, and manual record-keeping. This led to double bookings, inefficient resource allocation, and a poor user experience. They needed a centralized system that could handle complex booking rules, manage multiple facilities, process payments, and provide insights into facility usage patterns.

Our Solution

We developed a custom booking platform using Next.js for the frontend and Azure Cloud services for the backend. The system features a user-friendly interface for customers to browse available courts, check real-time availability, and make reservations. For administrators, we created a comprehensive dashboard to manage facilities, view bookings, generate reports, and analyze usage patterns. The system integrates with payment gateways for seamless transactions and sends automated notifications for bookings, confirmations, and reminders.

Results & Impact

The new booking system has transformed the client's operations, reducing administrative workload by 75% and increasing facility utilization by 30%. Double bookings have been eliminated, and customer satisfaction has improved significantly due to the streamlined booking process. The analytics dashboard has provided valuable insights that have helped optimize pricing strategies and scheduling, resulting in a 20% increase in revenue.

Key Features

Real-time Availability

Dynamic calendar showing up-to-the-minute court availability across all facilities

Multi-facility Management

Centralized control of different locations, courts, and resources from a single dashboard

Automated Notifications

Email and SMS alerts for bookings, confirmations, reminders, and schedule changes

Integrated Payments

Secure payment processing with support for multiple payment methods and subscription plans

Advanced Analytics

Comprehensive reporting on facility usage, peak times, revenue, and customer preferences

User Role Management

Customizable access controls for administrators, staff, and customers with different permission levels

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"The booking system has completely transformed how we manage our facilities. What used to take hours now happens automatically, and our customers love the ease of booking online. The analytics have given us insights we never had before, helping us make better business decisions."

Prithi Bala

Operations Manager

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